PRIVACY POLICY
At Fanatics Casino, protecting your privacy, personal identification information, and financial data is fundamental to our operation as a state-regulated online gaming platform. This Privacy Policy details the types of information we collect, how we process and store your data, and your privacy rights under state and federal laws.
1. Information We Collect
When you register an account, deposit real money, or participate in games at Fanatics Casino, we collect personal and technical information required to maintain legal regulatory compliance and optimize your experience:
- Identity Information: Full legal name, date of birth, Social Security Number (SSN) or tax identification number for mandatory identity verification and age confirmation (21+).
- Contact Information: Physical residential address, primary phone number, and email address.
- Geolocation Records: Precise GPS, IP address, and network geolocation data collected in compliance with state laws in NJ, PA, MI, CT, WV, DE, and RI to verify physical presence within authorized borders during gameplay.
- Financial & Transactional Data: Banking details, e-wallet identifiers, debit card numbers, payment histories, and withdrawal requests.
- Gaming & FanCash Activity: Game history, bet sizes, win/loss stats, slot spins, table choices, and accumulated FanCash loyalty points.
2. How We Use Your Information
Your personal data is utilized strictly for lawful purposes associated with providing real-money iGaming services through Fanatics Casino:
- Verifying player age, identity, and geographic eligibility under state gaming board regulations.
- Processing deposits, payouts, and managing your unified wallet balance.
- Administering the FanCash rewards program and facilitating redemptions across sports betting and merchandise ecosystems.
- Detecting, preventing, and investigating fraud, money laundering, and illegal activities.
- Providing responsible gaming tools, self-exclusion tracking, and customer support.
3. Security Standards & SSL Encryption
Data security is maintained through 256-bit SSL encryption, restricted database access, and continuous intrusion detection systems. Financial transactions processed via Fanatics Casino adhere strictly to Payment Card Industry Data Security Standards (PCI-DSS).
4. Data Sharing & Third Parties
Fanatics Casino does not sell or rent your personal information. Data may be shared with authorized identity verification providers, payment gateway processors, licensed geolocation services, and state regulatory boards (such as NJ DGE or PGCB) strictly for compliance purposes.
5. Your Rights & Privacy Preferences
Depending on your state of residence, you have the right to request access to your stored personal data, request corrections to inaccurate records, opt out of promotional emails, or request account closure. To submit a privacy request, contact our support team at Fanatics Casino.